In achieving goals and maximizing efficiency, competitiveness, and profitability, organizations are increasingly partnering with managed services providers to optimize their business processes. Executives and leaders are finding empowerment through strategic partnerships that prioritize optimization. From process functionality to long-term growth and competitiveness, the power of collaboration is a valuable approach in positioning your business for success.
Business Process Services (BPS) has become a vital strategy for companies looking to enhance their operations and stay competitive in an ever-changing market. It can be enlisted in several ways, including automation of manual processes or workforce augmentation. By optimizing workflows and enabling data-driven decision-making, BPS helps businesses adapt to market dynamics more effectively.
A managed services partnership in BPS operates synergistically, leveraging specialized knowledge, skillsets, and technology to drive achievement.
Statistics Speak
BPS allows companies to better manage resources, improve communication, and enhance the quality of product development, ultimately driving growth and efficiency. Through this connection, businesses can refocus their efforts on core functionalities and the directives that truly matter. In addition to the numerous workflow benefits of partnering with a BPS resource, businesses gain access to valuable advantages which can enhance operations and propel initiatives towards greater success.
In a blog posted by Comidor, a software solutions company, several trends regarding the adoption of BPS into businesses are discussed. The blog cites statistics that reveal both pain points that prompt businesses to enlist BPS, and positive outcomes from doing so. For example:
- Losses Due to Inefficient Processes
Inefficient processes can cost businesses up to $1.3 million annually. To combat these losses, companies must be prepared to adopt automation or staffing solutions that streamline workflows and increase efficiency. BPS offers a clear path to eliminating process inefficiencies and reducing costs. - Time Spent on Mundane Tasks
Upwards of 70% of C-level executives spend between 10% and 40% of their work hours on mundane tasks, which can lead to decreased productivity and decision-making capabilities. Automating or augmenting these repetitive tasks through BPS allows executives to focus on strategic goals and improve overall efficiency. - Reduction in Errors
Companies that have implemented BPS have seen a significant reduction in workload and errors by minimizing manual intervention and relieving overwhelmed staff. The quality of work is improved, and talent is retained more effectively. In fact, 40% of surveyed organizations reported fewer errors and more accurate decision-making after adopting BPS. - Improved ROI
About 38% of organizations have formalized their BPS programs, leading to higher returns on investment. By tracking BPS initiatives in a structured way, businesses can identify areas for improvement and align processes with organizational goals, resulting in more successful outcomes.
For valid reasons, BPS initiatives are on the rise. Over 70% of businesses are showing increased interest in adopting such strategies. This growth reflects a widespread belief in the ability of reallocation and streamlining to enhance task management and boost efficiency. The BPS market is rapidly expanding, with its current valuation at $15.4 billion. Projections suggest that it will reach $65.8 billion by 2032, driven by a need for organizational excellence, reduced operational costs, and the non-stop evolution of technology.
Diverse Perks
When companies look outside of their own walls to recruit labor, expertise, and functionality, there are often additional perks. Aside from the strategy, expertise, and workforce, a major collaborative bonus is the ability to capitalize on the inherent advantages of the partner provider. Enlisting the help of BPS can give you ‘relationship’ benefits.
Business Process Services offered through a managed services provider can significantly enhance efficiency by leveraging application development to create AI-driven processes. By automating routine tasks and streamlining complex workflows, these services allow businesses to focus on their core operations while reducing costs and minimizing errors. With tailored AI solutions, companies can optimize their processes, improve decision-making, and gain a competitive edge, all while relying on the expertise and support of a trusted provider.
Regarding supplemental staffing, BPS suppliers manage and oversee the work and the overhead for their staff. This alleviates your company from providing coverage like healthcare benefits, workers’ compensation, and PTO - saving time, effort, and expense. Managed service providers are also responsible for their own licensing, permits, and insurance related to execution and maintenance of the role. They will manage compliance and regulatory requirements as dictated by the sector. Attrition, retention, training, and scheduling are also part of the package.
Cayuse brings several added perks along to a BPS relationship that stretch beyond our expertise. For instance, our corporate headquarters houses a state-of-the-art network and security operations center. This confirms that the data we house is safeguarded and that the services we provide are uninterrupted. We have enhanced security measures to protect the information of our company, our clients, and our partners. Our proactive approach is valuable in a time when cyber threats and ransomware are more popular than ever.
Cayuse is also exceptional in partnership regarding our emphasis on diversity. We are tribally owned by the Confederated Tribes of the Umatilla Indian Reservation (CTUIR). Our headquarters sit on reservation property near Pendleton, Oregon. Cayuse and its clients benefit from distinctive advantages that come with minority contracting. Our core values drive our practices each day. We are a company that believes in helping others achieve success and live a better life. This extends to our partners and clients as well.
Cayuse - A Brief Overview
Cayuse Commercial Services is one of a family of companies that is held under the umbrella of Cayuse Holdings.
In our entirety, we serve public, private, and government sectors, offering cutting-edge solutions and exceptional delivery. Our primary objective is to mitigate risk by delivering high-quality outcomes that exceed expectations.
Cayuse Commercial Services offers a myriad of staff augmentation services in a BPS partnership. For example:
- Back Office Billing
- Data entry
- Tax and audit functions
- Marketing
- Customer Service support
- Payroll
- Human Resources
- IT Professionals and Cybersecurity Officers
Our expertise extends into several arenas including:
- Application Development and Testing
- Data Services
- Cloud Services
- Cybersecurity and Operational Resilience
- Program and Project Management
- Service Desk and ITOC
- Virtual Executive Assistants
The team at Cayuse is well versed, and our list of certifications proves it. Our skilled professionals provide businesses with expertise and tenured knowledge with certifications that span:
- CISSP
- CCNA
- CBCP
- Certified Ethical Hacker
- AWS Certifications
- Google Certifications
- Microsoft Certifications
- FinOps Certified Practitioner
- Oracle Certifications
- FinOps Trained Containers
- FinOps Personas: Engineer, Finance & Procurement Training
- Six Sigma Black & Green Belt
- Scrum Master Certified
A Weight is Lifted
Collaboration is defined by Google as ‘the action of working with someone to produce or create something’. The world of managed services offers your business a network of skills and knowledge. It allows you and your staff to put your energy into other, more pertinent directives while allowing the experts to manage their designated areas.
Cayuse excels in providing seamless integration and scalable solutions to accommodate your evolving business needs. A partner like Cayuse will help you elevate your business processes while providing you with the opportunity to make a meaningful impact by supporting a minority-owned business. With our certifications, qualifications, and commitment to diversity, you can trust Cayuse to deliver exceptional results while promoting social responsibility.
Our collaboration unlocks a range of exclusive business perks. Our adaptability allows us to support your long-term success, helping you stay ahead dynamically and competitively. By leveraging our partnership, you gain an aggressive edge, enhance productivity, and achieve sustainable growth in an ever-changing business environment.
Learn more about the Cayuse BPS approach - read our case study!
Connect with our team and learn more about our services and the beneficial ways in which Cayuse can realign, streamline, and enhance your processes.
